How can I see who has access to a file?

Summary: This page explains how to view who has access to a file using the Sharing Hierarchy on the File Record Page. It shows how to understand file access and the reasons users can see the file.

You can view who has access to a file and why on the File Record Page. This helps you understand file visibility and verify that access is configured correctly.

Viewing file access from the File Record Page

Steps

• Open the File Record Page for the file.
• In the Highlights panel, click Sharing Hierarchy.

The Sharing Hierarchy view opens, displaying all users with access to the file.

What the Sharing Hierarchy shows

The Sharing Hierarchy provides insight into:

• Which users can access the file
• How access is granted (for example, through ownership, sharing, or record access)
• The level of access each user has

This view helps you understand not only who can access the file, but also why.

Important to know

• You must have permission to view sharing information.
• Access shown in the Sharing Hierarchy follows Salesforce’s security and sharing model.
• If a user has access through multiple paths, all applicable paths may be shown.

Why is this useful?

• Verify that files are shared with the right people
• Troubleshoot unexpected access
• Ensure compliance with internal access policies